- Innovate and delight customers by exceeding their expectations.
- Allocate responsibility to ensure work meets the required standards and is reliable, robust, and consistent.
- Ensure a culture of continuous improvement and quality assurance for both service and production.
- Create pride in the job with a workforce proud of their achievements.
- Make the construction industry a desirable place to work through quality of the workplace and the workforce.
- Learn from mistakes and resolve issues together without blame.
- Respect the environment, communities, and the people who work in the construction industry.
- Create public confidence in its ability to deliver good quality.
- Display high ethical standards.
